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Lost progress when computer crashed

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Jeff

04 Mar, 2012 10:01 AM

Hi guys,

Just a bit of feedback for the developers, when my Mac crashed (a kernel panic caused it to for some reason) the progress of the downloads was not saved, meaning even though I had downloaded many shows over the past week, they re-downloaded again and were automatically started, meaning I used up more bandwidth than necessary. I was not signed up to Miso, however have done so to see whether it would make a difference in the future.

Hope this information helps.

1. Support Staff 1 Posted by Víctor Pimentel on 04 Mar, 2012 11:00 AM

   

   Hi Jeff,

   In such exceptional cases, it may happen that you lose your subscriptions file after a Kernel Panic. One good way to contrarest that would be to put your ~/Library/Application Support/TVShows/ folder (or only the Subscriptions file) under Dropbox, so that you can revert it to the last version.

   Also, as you say by using Miso and selecting the "Miso" option, you would have that info in the Miso website, so that you will not start downloading again.

   Cheers!

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2. Víctor Pimentel closed this discussion on 04 Mar, 2012 11:00 AM.

3. Jeffrey Adomski re-opened this discussion on 04 Mar, 2012 11:04 AM

4. 2 Posted by Jeffrey Adomski on 04 Mar, 2012 11:04 AM

   

   Thanks for your reply. Hopefully it won't happen again.

   Cheers,

   Jeff

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5. Víctor Pimentel closed this discussion on 04 Mar, 2012 11:19 AM.

6. Jeffrey Adomski re-opened this discussion on 01 Apr, 2015 12:44 PM

7. 3 Posted by Jeffrey Adomski on 01 Apr, 2015 12:44 PM

   

   Hello,

   I don't know why, but this private conversation appears to have been posted publicly on your website without my consent at http://support.tvshowsapp.com/discussions/suggestions/204-lost-progress-when-computer-crashed

   Could you kindly please remove this conversation and my personal details from public view.

   Thanks,

   Jeff

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