Never downlodn in SD

Eric Prieto's Avatar

Eric Prieto

23 Jul, 2012 04:35 PM

Is it possible to set the application to NEVER download SD version of specific shows? Every week some shows are downloaded in SD version and have to re-download them manually :(

  1. 1 Posted by Eric Prieto on 23 Jul, 2012 04:36 PM

    Eric Prieto's Avatar

    By the way, I tried to change the SD fallback timeout, and it did not work

  2. Support Staff 2 Posted by Cristina Gómez on 24 Jul, 2012 07:54 AM

    Cristina Gómez's Avatar

    Hi Eric,

    Can you give us some specifics about your issue? What shows and episodes are being downloaded in SD? Custom or preset list shows? (if custom, we will need the feed URL too) What timeout did you set, did it give you any error? Also, could you send us the log? (About tab -> View logs, please paste it into a text file and attach it to the message)

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