How long should it take to download the first index list?

Mr. Mister's Avatar

Mr. Mister

16 Jun, 2012 03:58 PM

I've just installed TV Shows 2. How long should I expect it to take to finish "Updating Show Information" the first time over a reasonably fast broadband link?


  1. 1 Posted by Chuck on 16 Jun, 2012 05:34 PM

    Chuck's Avatar

    Did you change any of the settings before you went to the episode list? If so, uninstall the app completely reinstall and don' edit any of the settings before you get the list. That was the issue with me the first time.

  2. Support Staff 2 Posted by Cristina Gómez on 20 Jun, 2012 07:01 AM

    Cristina Gómez's Avatar

    Hi Mr. Mister,

    It shouldn't take long, like a minute or so. Editing the settings shouldn't make a difference, but just to be sure, reinstall the app like Chuck suggested. To do so, follow these steps:

    1. Empty the trash, if it isn't empty.
    2. Go to the About tab, click the uninstall button.
    3. Open System Preferences (not TVShows PrefPane), if the PrefPane is still here, right click it and remove it.
    4. Download the latest version from our website, and install it (if prompted, select "only for this user").
  3. Cristina Gómez closed this discussion on 02 Jul, 2012 03:25 PM.

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