How can I tell TVShows NOT to download 720p

Doug's Avatar

Doug

13 May, 2012 12:12 AM

How can I tell TVShows NOT to download 720p?

TIA

Doug

  1. Support Staff 1 Posted by Cristina Gómez on 15 May, 2012 09:55 AM

    Cristina Gómez's Avatar

    Hi Doug,

    Just subscribe to the shows in SD, this way as long as there is a non-720p version available (and there usually is) it will download it instead of the 720p version.

    If you're already subscribed in SD and TVShows still downloads 720p episodes, please provide more detail: custom or preset list show? Are both versions downloaded or just the 720p? Also, please give us an example and attach the log (About tab -> View logs, please paste the content into a text file).

  2. 2 Posted by Doug on 15 May, 2012 12:19 PM

    Doug's Avatar

    I am subscribed this way, and it downloads the right one first, and then hours or even a day later it will also download the 720p, I will work on getting a log online later with details.

    Thanks,
    Doug

  3. Support Staff 3 Posted by Cristina Gómez on 30 May, 2012 11:12 AM

    Cristina Gómez's Avatar

    Hi Doug,

    The current version has a known bug that can make it download both SD and HD verions of an episode. Sorry for the inconvenience, we'll try to fix it in the next release.

  4. Cristina Gómez closed this discussion on 30 May, 2012 11:12 AM.

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