Mountain Lion

viniciuscabral112's Avatar

viniciuscabral112

03 Dec, 2012 02:54 PM

Hey there.
First, thank you all for such a great project and app, its just amazing.
But it seens to doesn't work proper on Mountain Lion.
The app didnt download any tv show here, i'm still waiting :l

  1. Support Staff 1 Posted by Cristina Gómez on 04 Dec, 2012 07:50 AM

    Cristina Gómez's Avatar

    Hi viniciuscabral112,

    Mountain Lion is supported, what kind of problems are you experiencing? You say it doesn't download anything, can you send us the log? (About tab -> View logs, please paste the content into a text file and attach it to the message)

    If you have enabled the menubar icon in the preferences, do you see it? (if you haven't enabled it, can you do that just to see if it appears?) If it doesn't appear, please check this article from our knowledge base, especially the "no menubar icon" section.

  2. 2 Posted by viniciuscabral1... on 04 Dec, 2012 10:03 AM

    viniciuscabral112's Avatar

    Hey there Cristina.
    Well the TvShowsApp just didn't download one of my shows (How i Met your Mother)
    It should be downloaded by now but it didn't, how im supossed to start the download ?

    Thank you

  3. Support Staff 3 Posted by Cristina Gómez on 05 Dec, 2012 07:56 AM

    Cristina Gómez's Avatar

    Hi,

    Was there a reply saying that the app was working fine and the only thing was that utorrent was displaying a window before downloading? I received the notification but I don't see the reply here. If that's the case, you need to uncheck the "Display window with torrent details" option in utorrent.

    If you're still missing episodes, have you checked the article I previously mentioned? If so and nothing worked, please send us the log as I asked before.

  4. 4 Posted by viniciuscabral1... on 05 Dec, 2012 11:45 AM

    viniciuscabral112's Avatar

    Hey there again. Im sorry i deleted my answer but the app is workin fine!
    Thank you so much the help, i really appreciate this app and this team.

  5. Cristina Gómez closed this discussion on 07 Dec, 2012 07:13 PM.

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