HD is being downloaded even if it is not checked
Jet
Just started using TVShows now and the first download just started. It is S01E10 of Newsroom. I only want to download the SD version and I have left all the options for HD unchecked. However, the file being downloaded now is HD (1.5 GB).
According to eztv, there was an SD version released earlier than the HD version that my TVShows is currently downloading. Attached is the log.
I am also running Mountain Lion Mac OS X and am aware that it is unsupported. It crashes after adding a show but the shows get added fine after reopening.
- TVShows_log.rtf 12.6 KB
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Support Staff 1 Posted by Cristina Gómez on Aug 31, 2012 @ 11:24 PM
Hi Jet,
From what I see in the log, TVShows is using a show list downloaded on August 26th... normally, this would mean nothing (it's refreshed once a week and usually it only implies seeing the new shows we added in the preset list), but we completely changed our feed system last Sunday (but after you got the list), I'm afraid you're getting the old one (talk about bad timing! ;) ).
The old system fetched the episodes from trusted users from The Pirate Bay. So maybe the SD episode existed in EZTV.it, but not in TPB. And TVShows has a timeout, after which if it doesn't find the desired quality (SD/HD), it downloads any available version.
Your show list will be automatically refreshed tomorrow, but if you read this before it happens and you want, you can manually refresh it too (there's a button on the bottom left corner of the Add Show window). Keep in mind that due to inconsistencies between the old system and the new one, TVShows may download duplicates when it changes to the new one, but this should only happen once.
The first season of The Newsroom has finished, but I hope you can test TVShows with other shows ;)
2 Posted by Jeff K on Sep 12, 2012 @ 08:18 AM
I have a similar problem although I consistently get two files, the HD version and the SD version of some shoes. e.g. Sinbad episode 10. According to the log,, the episode was successfully downloaded on 2012-09-11 at 11:11 am but then downloaded again on the same day at 23:11 pm. This also happened with the latest episode of Alphas.
This only happens for some, not all files. With limited bandwidth the extra HD shows really eat up my monthly allowance.
Log attached...
Cheers,
Jeff K
Support Staff 3 Posted by Cristina Gómez on Sep 17, 2012 @ 11:30 AM
Hi Jeff,
Jet's issue was related to the change in our feeds, but yours is more similar to the ones explained in this discussion, so if you don't mind, we will follow up there (I just linked to this discussion so the developer can take a look at your log too, but you're welcome to add more information there).
Cristina Gómez closed this discussion on Sep 17, 2012 @ 11:30 AM.