"Unable to Download..." Error; TPB not blocked

Ben Ratner's Avatar

Ben Ratner

Aug 16, 2012 @ 08:41 PM

I can't be certain about the auto-download because none of my shows have aired since this started happening, but whenever I try to download an episode from within the show details screen I get a "Unable to Download [name]" error. I've checked other support pages, but I'm in the US so TPB isn't blocked. I tried prioritizing magnet links anyway, no change.
It's probably also worth noting that searching in The Pirate Bay and downloading there both work fine. Anything I'm doing wrong?

  1. Support Staff 1 Posted by Cristina Gómez on Aug 17, 2012 @ 06:41 AM

    Cristina Gómez's Avatar

    Hi Ben,

    Are you using a proxy or firewall? Little Snitch maybe? You need to give internet access to TVShows and System Preferences.

  2. 2 Posted by Ben Ratner on Aug 17, 2012 @ 01:41 PM

    Ben Ratner's Avatar

    No proxy or firewall. My internet settings haven't changed at all since it stopped downloading.

  3. Support Staff 3 Posted by Cristina Gómez on Aug 17, 2012 @ 10:23 PM

    Cristina Gómez's Avatar

    Hi Ben,

    Are you using Mountain Lion? Can you send us the log? (About tab -> View logs, please paste it into a text file and attach it to the message)

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