TV Shows downloading SD versions just because they say "hdtv" in filename

Kris's Avatar

Kris

09 Mar, 2012 02:21 PM

I have the setting on "download HD when available" but I have been noticing lately that it downloads SD files, thinking their HD just because of the use of "hdtv" in the filename. Any way we can make this not happen? I have this all automated with a Boxee Box and Hazel, so by the time I figure it out, I'm ready to watch. So it's a huge bummer when I find a pixelated mess on my 1080p TV.

Attached my logs, just in case I'm being a boob.

  1. Support Staff 1 Posted by Cristina Gómez on 12 Mar, 2012 03:03 PM

    Cristina Gómez's Avatar

    Hi Kris,

    TVShows doesn't download content based on the "hdtv" string in the filename, because almost all ripped episodes have it on their filenames. It searches for "720p" which is more accurate.

    However, I see in your log that you have checked the "use additional sources for HD content", and that option uses Torrentz search engine to find even more torrents than our usual list, and sometimes its results can be unpredictable.

    Also, keep in mind that not all shows are released in HD, and that if TVShows doesn't find the HD version it will download the SD version so you don't miss an episode. By default it waits 18 hours to do so.

  2. Cristina Gómez closed this discussion on 12 Mar, 2012 03:03 PM.

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