HD downloads

Alec's Avatar


20 Feb, 2012 06:35 PM

I'm getting several HD mkv downloads when I haven't selected the "download HD episodes" option.

  1. Support Staff 1 Posted by Cristina Gómez on 20 Feb, 2012 08:44 PM

    Cristina Gómez's Avatar

    Hi Alec,

    Can you give us some examples? Are the HD episodes downloaded besides the SD version or instead?

    Keep in mind that if an episode is not uploaded in your preferred quality (SD or HD) in a preset time (18 hours by default, but you can change that following these instructions), it will be downloaded in any available quality, that may be what's happening to you.

  2. Cristina Gómez closed this discussion on 20 Feb, 2012 08:44 PM.

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