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TVShows 569 - Alexis

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Alexis

31 Oct, 2011 02:16 AM

I have upgraded to Lion and since that upgrade…TV shows does not automatically download anything ever…I can't even go into the System Pref pane and make anything download…it's as if the app is there but not of any use…can you let me know if there is something I can do to fix this or not?

thank you

Alexis

1. Support Staff 1 Posted by Cristina Gómez on 31 Oct, 2011 09:20 AM

   

   Are you using the latest version? (2.0b12) If not, please update it (please note that if you're using 2.0b9 or older, you need to disable TVShows before updating).

   If you're using the latest version, please tell us more details: what happens when you try to manually download an episode? (an error, nothing...) Can you send us the log? (About tab -> View logs)

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2. 2 Posted by ALEXIS MACBOOK on 31 Oct, 2011 12:57 PM

   

   actually I think I may have just figured it out…somehow I think the download location was compromised because of the upgrade to lion…

   I actually installed an SSD drive and then used a Carbon Copy Clone of my original HD…Migration Assistant used to transfer info…I will let you know because when I looked at the Logs and it said it was downloading stuff and checking for new downloads…then I thought to check the download place…have had it happen before with other apps in the past and that seemed to be the issue…will keep you posted

   thank you

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3. Support Staff 3 Posted by Cristina Gómez on 31 Oct, 2011 01:30 PM

   

   Oh, then that's it. Currently TVShows doesn't check if the download location is available, if it isn't it just doesn't download anything, without giving any warning or error. We are working on fixing it, sorry for the inconvenience. In the meantime, just select the "new" location.

   I'm closing this discussion but do not hesitate to reopen it if you find any more issues.

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4. Cristina Gómez closed this discussion on 31 Oct, 2011 01:30 PM.