TVShows 569 - Sean Hess
It's not updating. I have it set to every 30 minutes, but it doesn't seem to scan more than once a day.
Sean Hess
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Support Staff 1 Posted by Víctor Pimentel on 30 Oct, 2011 09:09 PM
Hi Sean,
Most of the torrents are released at roughly the same time a few hours after the show is released, so that's why most torrents start at that time.
Also, some days the server is down a few hours, so from time to time the downloading is delayed. Sorry for that!
Víctor Pimentel closed this discussion on 30 Oct, 2011 09:09 PM.
Sean Hess re-opened this discussion on 31 Oct, 2011 12:25 AM
2 Posted by Sean Hess on 31 Oct, 2011 12:25 AM
I'm sorry I wasnt clear. I know it hasn't update because the preferences pane says the last time it has updated. So it's not the lateness of the torrents.
Support Staff 3 Posted by Cristina Gómez on 31 Oct, 2011 09:23 AM
Hi Sean,
Actually, the last checked time in the PrefPane is not updated properly, so don't rely on it. If you have enabled the menubar icon, it provides a more accurate last checked time. And the most reliable information is in the log (About tab -> View logs).
Cristina Gómez closed this discussion on 31 Oct, 2011 09:23 AM.
Sean Hess re-opened this discussion on 31 Oct, 2011 01:45 PM
4 Posted by Sean Hess on 31 Oct, 2011 01:45 PM
Great, thanks!
Cristina Gómez closed this discussion on 31 Oct, 2011 01:47 PM.