Unable to download
I just suddenly start to receive this message.
“The file may not be released yet. Please try again later or
check your internet connection. Alternatively you can download the
SD version."
Anything i can do to fix this?
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Support Staff 1 Posted by Cristina Gómez on 07 Feb, 2012 08:34 PM
Hi csj,
If you give us some examples we may be able to tell you more, but at first sight I think that there's nothing to fix. TVShows is giving you this message because the episode doesn't exist in HD (and by "exist" in TVShows context I mean it hasn't been uploaded to The Pirate Bay by trusted users, or it can't be found in Torrentz).
Please wait for TVShows to download the episode (after 18 hours it will download the SD version if the HD still doesn't exist), or if you want it right away, just download the SD version as the message says.
Cristina Gómez closed this discussion on 07 Feb, 2012 08:34 PM.