Unable to download, getting error

Daniele Grassi's Avatar

Daniele Grassi

31 Jan, 2012 12:26 PM

first of all: thanks for a great app!

It's two days I'm having problems; yesterday I couldn't see any episode in the series details, today I see them, but when I hit the download button (it's a couple of days new episodes are not downloaded automatically) I get the following error: "Unable to download [EPISODE NAME], Cannot connect. Please try again later or check your internet connection.".
My internet connection is working fine, I've no blocking rules in the firewall.

I get the error with whatever series I try to download.

Looking forward an answer!


  1. 1 Posted by Daniele Grassi on 31 Jan, 2012 12:36 PM

    Daniele Grassi's Avatar

    Solved enabling "Prioritize Magnet Links" in the Preferences tab :)

  2. Support Staff 2 Posted by Cristina Gómez on 01 Feb, 2012 11:01 AM

    Cristina Gómez's Avatar

    Glad you figured it out ;)

    That's because The Pirate Bay is blocked by your ISP (I guess you're in Italy where all ISPs block TPB), so you need to use magnets (this way there's no need to access TPB).

  3. Cristina Gómez closed this discussion on 01 Feb, 2012 11:01 AM.

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