Problems in Singapore?

tonifavilli's Avatar

tonifavilli

Jul 28, 2014 @ 10:41 AM

Hello to all,

Firstly let me say how much I have enjoyed this facility for just about a year now, and I have donated to show my support of it. THANK YOU!
Now... I have moved countries from China to Singapore. I can't get the app to work. I wanted to add a couple of shows, but it has been 'updating show information' for about 35 mins without a VPN, and for the last 40 minutes with my VPN. Is this normal, or is there an issue with using this app from Singapore?
I am in abotel right now; would this be a problem? I seem to be able to stream stuff though.

Looking forward to a reply!

Toni

  1. 1 Posted by tonifavilli on Jul 28, 2014 @ 10:42 AM

    tonifavilli's Avatar

    Sorry... that should say 'a hotel', NOT 'abotel'.

  2. 2 Posted by 111 on Jul 28, 2014 @ 01:48 PM

    111's Avatar

    Toni - I've had that happen to me also. Seems to hang up on initial update. My solution was to turn it off (or restart the computer entirely if necessary) and try again. I don't think it should take that long and a restart works for me.

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