Problem to add Shows
Hello,
First of all let me tell you I love the app and it worked fine for 2 months but now there is a bug I think and I cannot add anymore shows to the one I have.
After clicking on Add Shows, the information does not update, there is no listing and the search does not work. For the rest it works fine and the shows already added are downloaded automatically without problem.
Thanks to let me know what to do.
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1 Posted by Reckoner on 27 Jan, 2012 04:01 AM
Same problem here! I just installed TVShows2 and when I click on Add Shows, it says it's Updating Show Information, but never finishes and never displays any content. My network traffic meter shows very little traffic. It doesn't look like anything is being downloaded. I've checked firewall settings, etc. No idea what to do?
Support Staff 2 Posted by Víctor Pimentel on 29 Jan, 2012 12:21 PM
Hi there,
Can you please send us your log? It's in the About tab of the TVShows pane.
Best regards!
3 Posted by Dominique Gasta... on 29 Jan, 2012 04:19 PM
2012-01-27 21:36:57.152 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 21:36:57.152 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 21:36:57.526 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 21:36:57.526 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 22:36:47.030 INFO: [591 ~ Downloader] Using a cached show list (2012-01-21 02:40:40 +0000).
2012-01-27 22:36:47.031 INFO: [591 ~ Downloader] Checking for new episodes.
2012-01-27 22:36:47.648 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 22:36:47.648 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 22:36:48.091 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 22:36:48.091 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 22:36:55.659 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 22:36:55.659 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 22:36:58.944 INFO: [591 ~ Downloader] Downloading (null).
2012-01-27 22:36:58.944 INFO: [591 ~ Downloader] Attempting to download new episode: No such pipe, or this pipe has been deleted
2012-01-27 23:40:21.738 INFO: [591 ~ Downloader] Using a cached show list (2012-01-21 02:40:40 +0000).
2012-01-27 23:40:21.745 INFO: [591 ~ Downloader] Checking for new episodes.
2012-01-28 11:04:11.880 INFO: [591 ~ Downloader] Downloading an updated show list.
2012-01-28 11:04:46.895 INFO: [591 ~ Downloader] Downloading an updated show list from the mirror.
2012-01-28 11:05:21.939 INFO: [591 ~ Downloader] Checking for new episodes.
2012-01-28 12:04:11.714 INFO: [591 ~ Downloader] Downloading an updated show list.
4 Posted by Luis on 29 Jan, 2012 06:09 PM
Though I can add shows, there are no episodes to be downloaded, the list is empty.
Support Staff 5 Posted by Cristina Gómez on 29 Jan, 2012 07:26 PM
Hi Luis,
We currently have an issue with our server provider, our whole website (including the feeds) is down so that's why you don't see any episodes to be downloaded. Please try again later and sorry for the inconvenience, but this is not related to what dgastaldi1 and Reckoner explained.
6 Posted by Chip Bissell on 02 Feb, 2012 04:05 AM
After I rebooted, it worked -- no problem! Sorry to complain before I'd
done my own share of troubleshooting.
Cristina Gómez closed this discussion on 02 Feb, 2012 07:54 PM.