Pref pane says On but helper not running, no status bar icon

dave christensen's Avatar

dave christensen

30 Jan, 2014 04:58 AM

Howdy.

I love your app, and I know beggars cannot be choosy, but I've been experiencing a glitch since 2.1. When starting my mac, the helper app never runs, no updates, and theres no icon in the status bar. I would have to go manually launch the pref pane, toggle the app from off to on, and then it would go.

Now after upgrading to Mavericks (Bad decision on my part, but needed), I cannot get the app to start the helper nor can I get the icon in the status bar, and no TV.

Running 2.1 R631 with 10.9.1

Thank you for any wisdom you can share.

--Dave

  1. Support Staff 1 Posted by Víctor Pimentel on 09 Feb, 2014 07:56 PM

    Víctor Pimentel's Avatar

    Sorry, can you please send your log to [email blocked]? It's under the About tab, View Logs button.

  2. Víctor Pimentel closed this discussion on 09 Feb, 2014 07:56 PM.

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