Subscription Feeds Empty!
Hi,
I have recently started using this application and until today I've had no problems with it! Today I added a new show to my subscriptions and I noticed that the episode feed for this show was blank. I assumed that the app didn't have episodes for that show in particular but after going though all the existing shows in my subscriptions, none of them seems to have episodes listed under the respected feeds.
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1 Posted by Matt on Jan 08, 2014 @ 08:58 AM
Same here. All my episodes feed are empty.
Hopefully, it can be resolved fast.
Support Staff 2 Posted by Cristina Gómez on Jan 08, 2014 @ 09:31 AM
Hi all,
Thanks for reporting, our website is down at the moment so the feeds are not available. I have alerted the developer and hope he can fix it soon.
3 Posted by Ryan on Jan 09, 2014 @ 05:50 AM
Thanks for being proactive about this. Great app!
4 Posted by Annette on Jan 09, 2014 @ 02:43 PM
Hi, Any news yet on when the episodes will appear. All of my subscriptions are empty. Thank you for your continued service to all of us!!!
Support Staff 5 Posted by Cristina Gómez on Jan 10, 2014 @ 12:47 PM
Hi all,
Sorry for the late reply. You will probably have noticed it, but the website is back to normal and so are the feeds. Our hosting provider had to change our IP and DNS changes take some time.
Missed shows will be downloaded now, but keep in mind that you may get doubles (SD+HD), that's normal when recovering from a downtime.
Cristina Gómez closed this discussion on Jan 10, 2014 @ 12:47 PM.