downloaded episodes disappear
I've noticed that downloaded shows are disappearing. This is the case for Homeland and for The Big Bang Theory. All that's left are empty folders, indicating that downloads did take place.
B.
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Support Staff 1 Posted by Cristina Gómez on 17 Dec, 2013 07:39 AM
Hi Boudewijn,
Are you using magnets? Magnets are not compatible with the "sort in folders" feature (please read this for more information).
If you're using magnets, then the shows are not disappearing, they are not downloaded (but TVShows already created the show folder) because we are having an issue with magnet links. Please read this discussion for more information on that issue and refer to it for further notifications.
If you're not using magnets, please send us the log (About tab -> View logs, please paste the content into a text file and attach it to the message) so we can take a look.