Auto Downloads not working
hello,
I love your app, it simplifies the entire process of keeping up
with tv shows.
However, for the last month (maybe 2) it no longer seems to work.
It does for some shows, but not for others. All shows are added
from the tv shows library in the app. The shows that stopped
working are these: castle, vampire diaries, big bang theory,
revenge, homeland and korra, others like elementary, nikita and
HIMYM still work. It's not only the auto download that no longer
works, but also the download button next to these episodes?
Could you please fix this? It makes the app almost useless...
thanks in advance,
Arne Van Acker
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1 Posted by Tiago on 13 Dec, 2013 11:09 AM
I've noticed the same behavior with Revenge and The Big Bang Theory.
2 Posted by mel on 14 Dec, 2013 07:23 AM
I too have been having the same problem with some of the already mentioned shows also with Grimm and Criminal Minds ... still trying to work out others. Its quite time consuming to work out what should of been downloaded and what hasn't
3 Posted by 111 on 14 Dec, 2013 11:13 PM
My Grimm works fine.
4 Posted by Nobelcat on 16 Dec, 2013 06:50 AM
Doesn't work for Survivor for me and a few others. Worked up until the end of November, but didn't download a December 5th show. So somewhere near the start of December things went wrong and continue to be wrong.
5 Posted by h-7bello on 16 Dec, 2013 03:29 PM
I have the same problem with NCIS, Arrow, Masters of Sex.
Support Staff 6 Posted by Cristina Gómez on 16 Dec, 2013 03:48 PM
Hi all,
Please read this discussion and refer to it for further notifications. If you have any more questions please reply there.
I'm closing this thread in order to simplify support, I believe registered users can reopen discussions so if you're not using magnets please reply here and attach the log (About tab -> View logs, please paste the content into a text file and attach it to the message). If you can't reopen the discussion (and your issue is not the one mentioned in the discussion above), just open a new one with the requested information.
Thank you all for your patience.
Cristina Gómez closed this discussion on 16 Dec, 2013 03:48 PM.