How I met your mother show is not working

Nicola's Avatar

Nicola

03 Dec, 2013 07:15 PM

The feed for "How I met your mother" is not currently working:
the last downloaded episode is S09E08 and the current is: S09E12.
Plus, the show details indicate the latest available episode to be 9x12 but when I click on the arrow to manually download it nothign happens.
It is not even clickable. It only happens when HD is selected.
Non HD episodes can regularly be downloaded ( manually, although I have not tried the automatic download).

I have also tried removing and re-adding the show but the result is the same.

  1. Support Staff 1 Posted by Cristina Gómez on 03 Dec, 2013 09:44 PM

    Cristina Gómez's Avatar

    Hi Nicola,

    The feed is working, but some users are experiencing issues with automatic downloads, please read this discussion for more information.

    As for not being able to manually download the episode, we have noticed that some magnet links are not working from the app (they do in the browser, though), if your ISP is not blocking The Pirate Bay you may consider temporarily switching to torrent files again.

    We're looking into both issues, sorry for the inconvenience.

  2. 2 Posted by Nicola on 06 Dec, 2013 01:55 PM

    Nicola's Avatar

    thank you for your answer Cristina.
    I am afraid the issue is a bit broader than I thought.
    Now also The Big bang Theory show is stuck. The new episode is shown in TvShows but not downladed. Plus in NON HD mode, the latest 3 episode can not be downloaded either in automatic or manual mode.
    In HD mode no episode can be downloaded in either way.

    Finally I live in italy and TPB is supposed to be locked, however I use OpenDNS and I can normally visit TPB with any browser, ping it etc..

  3. Support Staff 3 Posted by Cristina Gómez on 18 Dec, 2013 08:10 AM

    Cristina Gómez's Avatar

    Hi Nicola,

    Sorry for the late reply. The issue you reported for TBBT is quite the same as for HIMYM... some magnet links were not working.

    This issue has been solved and new episodes should be downloaded. As for past episodes, we have to fix them manually so I don't know when they will work again (so you better download them from somewhere else, maybe you already have). Again, sorry for the inconvenience!

  4. 4 Posted by Nicola on 18 Dec, 2013 08:29 AM

    Nicola's Avatar

    Hi Cristina,
    apparently many episodes began working again, in a week I'll make sure everyone works fine but most of them already do.

    Thank you for your prompt answers and to the developers for this great software!

  5. Cristina Gómez closed this discussion on 18 Dec, 2013 08:49 AM.

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