Subscribed shows are disappearing

Adam Adamou's Avatar

Adam Adamou

24 Nov, 2013 09:39 AM

Some of my subscribed shows are disappearing from the subscriptions. I subscribed to them again and after a few minutes they disappearedNote that they are not manually added. Any support would be greatly appreciated

Thanks

  1. 1 Posted by Mike Coyne on 24 Nov, 2013 08:54 PM

    Mike Coyne's Avatar

    Same here. Was just showing my brother how TVShows worked and they literally vanished before our eyes - not all shows, but the majority.

  2. 2 Posted by Sean Coyne on 25 Nov, 2013 12:56 AM

    Sean Coyne's Avatar

    Don't use the Miso sync feature. For some reason if Miso doesn't have it they get dropped from TV Shows. Took me a while to figure that one out myself.

  3. 3 Posted by Alex on 25 Nov, 2013 05:55 AM

    Alex's Avatar

    I can confirm what Sean said. If you're using Miso it will likely knock out a number of your subscriptions. Just sorted that out myself before coming here and discovering others were having the same problem.

  4. Support Staff 4 Posted by Cristina Gómez on 25 Nov, 2013 12:48 PM

    Cristina Gómez's Avatar

    Hi all,

    As other pointed out, the Miso feature is a bit buggy sometimes (it usually works, but sometimes it doesn't sync a change from TVShows to Miso so next time it checkes, it reverts to the previous subscription list).

    If you still want to use Miso, add the show in Miso at the same time you add it in TVShows, that way it won't get deleted... and maybe the next time you add/delete a show it will sync, but if you don't need syncing, you can just turn off Miso.

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