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no more synchro

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Victor

18 Nov, 2013 10:34 PM

hello,
since one week, I have no more downloads from the app tvshows 2. it's updated but nothing happens.
there is a problem?
I have a Mac OS 10.8.5
maybe I have to reinstall the app?
thank you for your answer.
Victor

1. 1 Posted by lucfig on 19 Nov, 2013 12:04 AM

   

   Same question...

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2. 2 Posted by Luke on 19 Nov, 2013 02:01 AM

   

   Same problem here

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3. 3 Posted by Todd on 19 Nov, 2013 02:20 AM

   

   same problem here

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4. 4 Posted by mike on 19 Nov, 2013 03:49 AM

   

   Same

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5. 5 Posted by JJ on 19 Nov, 2013 04:09 AM

   

   Same problem! driving me nuts

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6. 6 Posted by Mm on 19 Nov, 2013 05:02 AM

   

   Everything has worked great up until now. Please fix this as soon as possible.. I have grown dependent of this program.

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7. 7 Posted by Shanu on 19 Nov, 2013 08:00 AM

   

   I think the servers are down or something. The shows aren't updating either; take South Park for example the last episode according to the app is S17E06, but S17E07 is already out and it's been almost a week, and S17E08's gonna come out tomorrow. The same thing's happening with HIMYM, and TBBT.

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8. 8 Posted by plexboy on 19 Nov, 2013 08:41 AM

   

   When I add a new show the updating works. The old shows already stored does not update anymore. I also updated to 2.1. Some problem though.

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9. 9 Posted by varera on 19 Nov, 2013 09:16 AM

   

   It seems like the feeds are off. More, the "next episode" dates are off. They all point to the next week after 21st, which is wrong, there are many series released this week or even before.

   Dear developers, any chance to get your response? Thank

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10. 10 Posted by azazel123 on 19 Nov, 2013 10:03 AM

    

    Hello,

    same problem here with MacOS 10.9 and TVShows 2.1

    B.R.

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11. 11 Posted by Andros on 19 Nov, 2013 11:42 AM

    

    Same problem here.

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12. 12 Posted by Shanu on 19 Nov, 2013 11:57 AM

    

    Okay, I figured something, it's not so much of a solution but I believe the app will download shows on what it thinks is the 'Next episode release date'; so it's like the app's missing a week out of everything. And will be back to normal after that one week. We'll know for sure tomorrow, when the new South Park comes out. It says that's the 'Next episode release date', and it should download it. I'll get back here if it does/doesn't. :)

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13. 13 Posted by Félix on 19 Nov, 2013 01:21 PM

    

    I just had three episodes of Revolution that downloaded five minutes ago (season 2, ep 6, 7 and 8).
    But nothing else. That's weird

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14. 14 Posted by machippie on 19 Nov, 2013 02:28 PM

    

    I believe everyone is having similar problems and that the developer is working frantically to fix the issue. You would know this is if you knew how to use forum based support. For more more information try reading this post:

    [http://support.tvshowsapp.com/discussions/problems/2767-attention-e...]

    Free software generally means one or two people, who have other obligations are running the whole show. Let's all be patient, supportive and grateful for their efforts! :)

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15. 15 Posted by varera on 19 Nov, 2013 03:18 PM

    

    Sounds like it.

    We do appreciate the developer's efforts, we really do.

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16. Support Staff 16 Posted by Cristina Gómez on 25 Nov, 2013 11:21 AM

    

    Hi all,

    Thank you machippie for explaining it for me. The issues have now been fixed, please read our blog post for more information.

    Shanu, the "next episode" date is only displayed to inform the user, the app doesn't use that information.

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