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nicolasbisi

Nov 13, 2013 @ 05:05 AM

Hi,

Im having a problem where the subscription of the show "The Walking Dead" disappears from my subscriptions list at every "new episode search".
Sometimes other series also disappear, but the most inconsistent one right now is The Walking Dead.

1. Support Staff 1 Posted by Cristina Gómez on Nov 13, 2013 @ 10:15 AM

   

   Hi nicolasbisi,

   Do you use Miso? Sometimes TVShows doesn't sync new subscriptions, so the next time it checks for new episodes, since it doesn't find it in Miso it deletes them from TVShows. This shouldn't happen very often, but it seems a completely random problem so we haven't been able to find out the bug in order to fix it, for the moment. So you have 2 options:

   • If you still want to use Miso, add The Walking Dead to Miso at the same time you do it in TVShows, and let's hope the next time you add a show it gets sync'ed.
   • If you're not that interested in Miso, turn off the sync option and add the show to TVShows, it shouldn't dissappear anymore.
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2. 2 Posted by Nicolas Bisi on Nov 13, 2013 @ 11:09 AM

   

   I'm using TVShow+Transmission.
   And now Walking dead looks fine, but Once Upon a Time is gone...

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3. Support Staff 3 Posted by Cristina Gómez on Nov 13, 2013 @ 11:18 AM

   

   Hi Nicolas,

   I meant Miso sync... Miso is a web service, not a downloading app. TVShows can sync shows with your Miso account, and you are probably using that feature.

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4. 4 Posted by Nicolas Bisi on Nov 13, 2013 @ 11:29 AM

   

   Oh, Miso. I don't know why it was the Miro app...
   Any way, you are right, Miso is on.
   Just turned it off. Let's see now.

   Btw, thank you for the (fast) replys.

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5. 5 Posted by Nicolas Bisi on Nov 13, 2013 @ 11:30 AM

   

   *anyway

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6. Cristina Gómez closed this discussion on Nov 13, 2013 @ 11:30 AM.