Ruth Saul's Avatar

Ruth Saul

12 Nov, 2013 11:31 PM

I have tried repeatedly to download but i get this message that“TVShows.prefPane” is damaged and can’t be opened. You should move it to the Trash.
Can you help me - I have a mac - maverick

  1. 1 Posted by E on 13 Nov, 2013 01:02 AM

    E's Avatar

    use Stuffit Expander to unzip it then right-click and select "Open" to install.

  2. 2 Posted by Ruth Saul on 13 Nov, 2013 01:46 AM

    Ruth Saul's Avatar

    Thanks very much. It worked!

  3. Support Staff 3 Posted by Cristina Gómez on 13 Nov, 2013 05:27 AM

    Cristina Gómez's Avatar


    Thanks for reporting, we are aware of the issue. In order to simplify support, please refer to this discussion for information and further notifications.

  4. Cristina Gómez closed this discussion on 13 Nov, 2013 05:27 AM.

  5. Ruth Saul re-opened this discussion on 06 Nov, 2015 11:35 PM

  6. 4 Posted by Ruth Saul on 06 Nov, 2015 11:35 PM

    Ruth Saul's Avatar

    It looks like my name has been attached to spam email. Please do not open
    anything suspicious
    Thank you

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