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Ruth Saul

12 Nov, 2013 11:31 PM

I have tried repeatedly to download but i get this message that“TVShows.prefPane” is damaged and can’t be opened. You should move it to the Trash.
Can you help me - I have a mac - maverick

1. 1 Posted by E on 13 Nov, 2013 01:02 AM

   

   use Stuffit Expander to unzip it then right-click and select "Open" to install.

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2. 2 Posted by Ruth Saul on 13 Nov, 2013 01:46 AM

   

   Thanks very much. It worked!

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3. Support Staff 3 Posted by Cristina Gómez on 13 Nov, 2013 05:27 AM

   

   Hi,

   Thanks for reporting, we are aware of the issue. In order to simplify support, please refer to this discussion for information and further notifications.

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4. Cristina Gómez closed this discussion on 13 Nov, 2013 05:27 AM.

5. Ruth Saul re-opened this discussion on 06 Nov, 2015 11:35 PM

6. 4 Posted by Ruth Saul on 06 Nov, 2015 11:35 PM

   

   It looks like my name has been attached to spam email. Please do not open
   anything suspicious
   Thank you

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