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Shows Will Not Unsubscribe

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Sachin

31 Jul, 2013 11:02 PM

I have unsubscribed from the show "The Bridge" several times to stop getting automatic downloads for the show. However, every time my shows update the show is just added back and starts downloading the last episode.

1. Support Staff 1 Posted by Cristina Gómez on 04 Aug, 2013 04:15 PM

   

   Hi Sachin,

   Have you tried to add a new show? Does it stick? Maybe your permissions got corrupted somehow.

   Try to run these commands into a Terminal window and see if you can remove the show:
   chmod 755 ~/Library/LaunchAgents/
   chmod 644 ~/Library/LaunchAgents/com.victorpimentel.TVShowsHelper.plist

   If that doesn't work, please try reinstalling TVShows from scratch. Please follow these steps so you don't loose any subscriptions/settings:

   1. Backup the folder ~/Library/Application Support/TVShows 2/ (subscriptions) and the file ~/Library/Preferences/com.victorpimentel.TVShows2.plist (preferences)
      
   2. Empty the trash, if it isn't empty.
      
   3. Go to the About tab, click the uninstall button.
      
   4. Open System Preferences (not TVShows PrefPane), if the PrefPane is still here, right click it and remove it.
      
   5. Download the latest version from our website, and install it (if prompted, select "only for this user").
      
   6. If everything works, copy the backup of your subscriptions into the Application Support folder and the .plist file to the Preferences folder.

   Please let us know the result.

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