Updating Show Information

Michael's Avatar

Michael

19 Jul, 2013 02:56 PM

I've heard all these rave things about this app, but I can't get it to work. Specifically, when clicking "add show" the show list is empty and a spinning wheel is showing "Updating Show Information" and never stops. Not a great first impression here.

  1. Support Staff 1 Posted by Cristina Gómez on 22 Jul, 2013 04:26 AM

    Cristina Gómez's Avatar

    Hi Michael,

    Sometimes the app freezes when fetching the show list for the first time, but if you let it rest for a while it should eventually work.

  2. Cristina Gómez closed this discussion on 22 Jul, 2013 04:26 AM.

  3. Cristina Gómez re-opened this discussion on 25 Jul, 2013 08:47 PM

  4. Support Staff 2 Posted by Cristina Gómez on 25 Jul, 2013 08:47 PM

    Cristina Gómez's Avatar

    Hi Michael,

    We've been notified by our provider that some mail notifications from the last few days have been lost, so I'm just letting you know that I replied to your issue.

    Sorry for the inconvenience and best regards.

  5. Cristina Gómez closed this discussion on 25 Jul, 2013 08:48 PM.

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