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episode dates wrong on many shows so not downloading

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Lin B.

11 Jul, 2013 12:14 AM

Seems like my shows are "stuck" and not recognizing that new episodes have aired already. Franklin&Bash, Rizzoli&Isles, RoyalPains, all have new episodes but the app shows them starting to air later this month. Last time it worked was for DaVinci's Demons in June. Not sure how to make it start recognizing there are new episodes and work properly. thanks.

1. 1 Posted by Chris W. on 16 Jul, 2013 03:17 PM

   

   I'm seeing this same behavior. I looks like the Next Episode date keeps updating but I never get the most recent episodes in the list. Every time an episode airs, the Next Episode date only moves to the next episode date. I tried to unsubscribe and resubscribe, but that didn't work.

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2. Support Staff 2 Posted by Cristina Gómez on 17 Jul, 2013 08:12 AM

   

   Hi all,

   The feeds for Franklin&Bash and Rizzoli&Isles are not being updated due to an error in our search query (this season the uploaders are uploading them with a slightly different name), please refer to these discussions for further notifications:

   • Franklin&Bash.
   • Rizzoli&Isles.

   The Royal Pains feed is updated, so TVShows should have downloaded the newest episodes (the last available one is 5x04), and it should show them in the episode list. If it doesn't, please send us a screenshot of your subscriptions (including this one), another screenshot of the Royal Pains subscription and the log (About tab -> View logs, please paste the content into a text file and attach it to the message) so we can take a look.

   The "Next Episode" date is taken from TheTVDB so it will always show the airing date regardless of what TVShows does or doesn't download, TVShows doesn't use that information for downloading.

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