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Could not connect. Please try again or check you network connection

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remkovanderzwaag

23 Jun, 2013 09:15 PM

Hi, I just found this app which could be really great, however I can't get it to work.

For every episode I want to download, manually or automatically, it says something along the lines of (it's in Dutch so I have to translate it):

Could not connect. Please try again or check you network connection

Please see attachment. What could be wrong? Thanks.

• Schermafbeelding_2013-06-23_om_23.12.25.png 440 KB

1. 1 Posted by Sarah on 24 Jun, 2013 07:11 PM

   

   I'm having the same problem ...

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2. 2 Posted by Sarah on 24 Jun, 2013 07:15 PM

   

   I'm in the Netherlands as well. I think they block Pirate Bay. Check out this page for the answer: http://support.tvshowsapp.com/kb/general-troubleshooting/torrents-are-not-downloaded

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3. Support Staff 3 Posted by Cristina Gómez on 26 Jun, 2013 06:40 AM

   

   Hi all,

   Thanks Sarah, the issue is definitely due to your ISP blocking TPB, so you need to activate the magnets option as the knowledge base article suggests.

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4. Cristina Gómez closed this discussion on 26 Jun, 2013 06:40 AM.