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Download doesn't start

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Davide

11 Dec, 2011 08:16 PM

Hi, I set up all the series that I would like to download, the software found everything but if I press the download button I got the error (see attached picture). Is there anything wrong I do.
Thanks in advance.
Ciao.

• Schermata_2011-12-11_a_21.14.13.JPG 103 KB

1. Support Staff 1 Posted by Víctor Pimentel on 12 Dec, 2011 09:48 AM

   

   Hi Davide,

   Maybe The Pirate Bay is blocked. To "fix" it, please follow these intructions:

   http://support.tvshowsapp.com/kb/general-troubleshooting/torrents-a...

   Cheers!

   • Edit

2. Víctor Pimentel closed this discussion on 12 Dec, 2011 09:48 AM.

3. Davide re-opened this discussion on 12 Dec, 2011 12:51 PM

4. 2 Posted by Davide on 12 Dec, 2011 12:51 PM

   

   Dear Victor, thanks so much. Now it is working. Last problem, when the download start I get 2 request from Trasmission instead of directly download (see attached pics)
   Thanks again in advance for your help.

   • Schermata_2011-12-12_a_13.49.42.JPG 86.1 KB
   • Schermata_2011-12-12_a_13.49.53.JPG 41.5 KB
   • Edit

5. Support Staff 3 Posted by Víctor Pimentel on 15 Dec, 2011 10:39 PM

   

   Hi Davide, sorry for the delay, I've being a little busy :)

   You can read this article to fix your problem:

   http://support.tvshowsapp.com/kb/transmission-issues/transmission-d...

   Basically, I think you have to change the "Same as in torrent" option in Transmission.

   You can find more help about configuring Transmission by checking this other article:

   http://support.tvshowsapp.com/kb/transmission-issues/how-to-properl...

   Cheers!

   • Edit

6. Víctor Pimentel closed this discussion on 15 Dec, 2011 10:39 PM.