Having problems downloading

downloading issues's Avatar

downloading issues

06 Feb, 2013 01:35 AM

I've been having trouble downloading episodes the last few weeks. I've tried two different torrents clients (Vuze and utorrent) and my ISP isn't blocking TPB since I use a secure proxy server (And i tested it with another file). I've tried using the magnent issue and that isn't working either. Any thoughts?

Thanks!

  1. Support Staff 1 Posted by Cristina Gómez on 06 Feb, 2013 07:14 AM

    Cristina Gómez's Avatar

    Hi,

    It would help if you could tell us what kind of issues you are having: do you get an error when trying to manually download an episode? Does it happen for all episodes or some of them? Can you give us some examples? (show, episode number and SD/HD setting) Also, could you send us the log (About tab -> View logs, please paste the content into a text file and attach it to the message) so we can take a look?

    Thanks.

  2. Cristina Gómez closed this discussion on 06 Aug, 2013 05:37 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac