double downloads
Hi. I know this subject has been discussed to death on here but
I have a problem I hope to solve.
TVShows works great. Couldn't live without it. But...
There is one show that keeps doing double downloads: Necessary
Roughness. I pay for the amount of data I download/upload so I
would like to avoid this.
How do I fix this so it just downloads once?
Do I unsubscribe and the subscribe again? Or what?
Thanks.
Richard in Spain
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Support Staff 1 Posted by Cristina Gómez on 01 Feb, 2013 10:55 AM
Hi Richard,
If you've read other discussions about the double downloads, have you checked if the explanation on any of those discussions fits your issue?
The usual reason is that you're using a custom subscription for that show. And for custom subscriptions, TVShows downloads every new item in the feed, it doesn't check the episode number. Maybe you subscribed from the preset list but accidentally converted it into a custom one. If you unsubscribe and subscribe again you should be fine ;)
Cristina Gómez closed this discussion on 06 Aug, 2013 05:37 PM.