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Add show

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Andrew

14 Jan, 2013 12:59 PM

Hi

I have 2.0 installed. Has worked fine for a long time. But now refuses to let me add a show. When I click on "Add Show", it puts up a no entry sign (in white) and the little wheel under "Updating Show Information" turns and turns..... I have to cancel out.

Any suggestions as to how to get this working again?

I have recently upgraded from Snow Leopard to Mountain Lion (10.8.2)

Thanks

1. 1 Posted by Andrew on 18 Jan, 2013 12:11 PM

   

   Hi

   Still getting this problem. Are the servers down?

   Thanks

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2. Support Staff 2 Posted by Cristina Gómez on 25 Jan, 2013 09:38 AM

   

   Hi Andrew,

   Sorry for the late reply. Is this still happening? Sometimes the app gets freezed when retrieving the showlist, but if you let it rest for a while it eventually works. But it's strange that four days later it still was giving you trouble.

   If it's still frozen, I'd advise you to reinstall TVShows from scratch. In order to do that, follow these steps:

   1. Backup the folder ~/Library/Application Support/TVShows 2/ (subscriptions) and the file ~/Library/Preferences/com.victorpimentel.TVShows2.plist (preferences)
      
   2. Empty the trash, if it isn't empty.
      
   3. Go to the About tab, click the uninstall button.
      
   4. Open System Preferences (not TVShows PrefPane), if the PrefPane is still here, right click it and remove it.
      
   5. Download the latest version from our website, and install it (if prompted, select "only for this user").
      
   6. If everything works, copy the backup of your subscriptions into the Application Support folder and the .plist file to the Preferences folder.

   Sorry for the inconvenience.

   • Edit

3. 3 Posted by Andrew Tetley on 25 Jan, 2013 08:33 PM

   

   Hi

   Thanks for this. The program finally recovered of its own accord.

   I will keep your advice to hand though.

   Again, many thanks

   Andrew

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4. Cristina Gómez closed this discussion on 29 Jan, 2013 01:36 PM.

5. Cristina Gómez re-opened this discussion on 29 Jan, 2013 01:36 PM

6. Cristina Gómez closed this discussion on 29 Jan, 2013 01:36 PM.