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files not downloading

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Steve

27 Oct, 2012 08:45 AM

hi there here's my log file, i can see that tvshows tried to download Modern family and neighbors, but in the end it didn't download anything...

1. 1 Posted by Steve on 27 Oct, 2012 10:27 AM

   

   sorry here it is

   • TVShows.log 1.7 MB
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2. Support Staff 2 Posted by Cristina Gómez on 30 Oct, 2012 01:05 PM

   

   Hi Steve,

   Is it possible that you don't have any app associated with magnet links? Because except for those two shows (which TVShows is in fact trying to get via magnet links), all the others (which you say are being downloaded ok) are downloaded via torrent files from Torrentz (which is used as a last resort when "use additional sources" is enabled and it can't be downloaded from the usual sources), so it seems magnet links are not working.

   You can check it by going to The Pirate Bay or EZTV on a Browser (preferably Safari) and clicking the magnet icon on any episode... what happens?

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3. 3 Posted by Steve on 30 Oct, 2012 05:30 PM

   

   i do have the latest version of transmission. and it's enabled to read magnet files (i did have a problem when they switched to magnet on piratebay, but it works now) except those 2 shows everything is downloading correctly now.... dunno what happened.

   thanks for your investigation ;)

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4. Support Staff 4 Posted by Cristina Gómez on 30 Oct, 2012 08:08 PM

   

   Well as I told you, the other shows are not being downloaded with magnet links, that's why I suspect the problem is between your Mac and magnets. Have you tried magnet links on Safari like I suggested?

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5. 5 Posted by Steve on 30 Oct, 2012 10:25 PM

   

   ok sorry i misread that in the first place. and yes i did try clicking on a magnet of modern family on TPB right now (the same EP that didnt download) and it pops open in transmission just fine....

   maybe my mac was just tired that day ;) i d'ont get it.

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6. Support Staff 6 Posted by Cristina Gómez on 05 Nov, 2012 11:16 AM

   

   Sorry Steve, your latest reply was incorrectly flagged as spam :(

   It's strange... did last week's episodes of those shows get downloaded? If not, please unsubscribe and subscribe again and let's check again this week.

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7. 7 Posted by mgnewman on 09 Nov, 2012 10:40 AM

   

   Maybe we need an article that explains how to set Transmission as the default agent for Magnet links:

   Transmission -> Preferences -> General -> click "Set Default Application" next to "Accept Magnet Links:"

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8. 8 Posted by piccherroll on 10 Nov, 2012 04:00 PM

   

   Hi, i've similar problem: when i try to dowload ANY episode of ANY series i get the "can't connect, try again later or check your connection" message (or something similar, i'm translating from italian version).
   Of course my internet connection is ok, so what's the problem???

   Thanks

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9. 9 Posted by Steve on 10 Nov, 2012 05:57 PM

   

   everything works fine again... dunno what was wrong....

   @piccherroll: i think you need to enable transmission to read MAGNET links (i had this problem too as TPB siwtched to magnets)

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10. 10 Posted by nonin on 12 Nov, 2012 09:29 PM

    

    Hello everyone, I've got the same problem as piccherroll. Internet connection OK. Only the same message appearing every time I try to DL any torrent.
    thanks for advices!

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11. Support Staff 11 Posted by Cristina Gómez on 13 Nov, 2012 10:25 AM

    

    Hi all,

    piccherroll and nonin, your issue is not the same as the one posted here. TVShows is displaying the "no internet" message probably because ISP is blocking The Pirate Bay. In that case, you will need to check the "prioritize magnets" option in TVShows preferences so it can work. And maybe read mgnewman's message in this thread on how to configure Transmission for magnet links.

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12. Support Staff 12 Posted by Cristina Gómez on 13 Nov, 2012 10:36 AM

    

    Hi Steve,

    Sorry again, I just recovered your message from our spam folder, I don't know what happened.

    I'm glad it's solved,then. I'm closing this discussion, as for the other issue, please read our knowledge base and if you need further help, open a new discussion.

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13. Cristina Gómez closed this discussion on 13 Nov, 2012 10:36 AM.

14. Antonin Balsan re-opened this discussion on 13 Nov, 2012 10:55 AM

15. 13 Posted by Antonin Balsan on 13 Nov, 2012 10:55 AM

    

    thanks!!!
    works fine now
    ++

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16. Cristina Gómez closed this discussion on 13 Nov, 2012 11:10 AM.