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Checking for new episodes does not occur after automatic update

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ooop1985

21 Nov, 2011 03:43 AM

I have my TVShows check for new episodes every 30 minutes. I noticed today (Nov 20 ~ 9:30PM) that my TV shows from Friday did not download so I opened the TVShows from the Preferences app. It told me that an update had been performed in the background and gave me an option to disable these or continue. When I chose to continue, I noticed my TV shows from Friday started downloading. TVShows show a "Last Checked" value of Nov 17 @ 8:52 PM. I currently have 2.0RC (r591). My apologies if you don't want bugs reported on your RCs. Also, fantastic software! Revolutionized the way I get my TV shows. Fantastic UI as well. I'm a software dev and I'm mad impressed. Thank you for this!

1. 1 Posted by r0ver on 21 Nov, 2011 06:21 PM

   

   Hi,

   I can verify the same behavior on my system. After the auto update my TVShows has stopped downloading new episodes (I got it set to 30 minutes as well).
   I can access PirateBay and when I open each show individually, I get the episode list and can manually download an episode.
   My "Last Checked" timestamp reads Nov 18 around 6 am.
   I rebooted the system and started/stopped the app itself several times w/o any luck.

   Thanks for a great app!

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2. Support Staff 2 Posted by Víctor Pimentel on 21 Nov, 2011 09:14 PM

   

   Hi r0ver,

   This is a bug, after an automatic update the background process is killed but not initiated. But if you opened the pref pane, it should reload the background process.

   Can you send us the log? It's in the About tab -> Show logs.

   Thank you and sorry for the inconveniences!

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3. 3 Posted by ooop1985 on 22 Nov, 2011 03:31 AM

   

   Here are my logs. Thanks!

   • tvshows_autoupdateing_stops_background_process_log.txt 644 KB
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4. 4 Posted by r0ver on 22 Nov, 2011 04:12 AM

   

   This comment was split into a new discussion: TVShows Helper does not start

   Hi,
   here's my log file.
   In addition, I forgot to mention that I can't connect to Miso anymore as well.
   When I enter my credentials, the app tries to connect but won't finish.
   Both things sound like connection time out issues - maybe some shows work and some however do not and since it hangs on one show, but doesn't properly timeout the whole process is stuck? Just my 2 cents...

   Thanks!

   • r0ver.log 347 KB
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5. Víctor Pimentel closed this discussion on 22 Nov, 2011 12:49 PM.