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Cancelling Restart and greyed out context menu (10.8.2)

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J

28 Sep, 2012 01:36 PM

Occasionally after checking for an episode, clicking on the menubar will show all of the items greyed out. (This happens only after an episode haas not been found - both normal and custom feeds are saved).

On a possibly (un)related note. TVShows will show up as having cancelled restart after having checked for an episode (rebooting before it automatically checks results in no error)

1. 1 Posted by J on 26 Oct, 2012 06:36 AM

   

   So is anyone else getting this issue? Or is this an isolated problem that a reinstall will fix (whilst keeping my subscriptions)

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2. Support Staff 2 Posted by Cristina Gómez on 06 Nov, 2012 01:30 PM

   

   Hi J,

   Sorry for the late reply. When TVShows is checking for new episodes, the menubar icon items should be greyed out. I don't understand the "both normal and custom feeds are saved" part.

   I don't know if I'm understanding the "cancelling restart" part: you mean that if you reboot your Mac but while it's closing down all the apps TVShows checks for new episodes, the Mac doesn't reboot?

   Anyway, if you want to reinstall, here are the steps for keeping your preferences and subscriptions:

   1. Backup the folder ~/Library/Application Support/TVShows 2/ (subscriptions) and the file ~/Library/Preferences/com.victorpimentel.TVShows2.plist (preferences)
   2. Empty the trash, if it isn't empty.
   3. Go to the About tab, click the uninstall button.
   4. Open System Preferences (not TVShows PrefPane), if the PrefPane is still here, right click it and remove it.
   5. Download the latest version from our website, and install it (if prompted, select "only for this user").
   6. If everything works, copy the backup of your subscriptions into the Application Support folder and the .plist file to the Preferences folder.
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